Products may be returned or exchanged if shipped or postmarked within 30 calendar days of customer taking delivery (to be verified through shipping tracking). Returns and exchanges will be processed within 2 weeks from the time your order is shipped back to us.
Product(s) must be returned in their original condition. Returned items must be free of odors (e.g. cigarette smoke, perfume, etc.), unworn, unwashed, and unaltered in any way.
Last Chance Items
Last Chance items are discontinued designs being sold at deeply discounted prices. Last Chance items are NOT eligible for returns or exchanges and all sales are final. Please keep this detail in mind as you're making decisions about placing an order.
Domestic Returns and Exchanges
If you are a customer from the United States and your order is eligible for return, please use the Returns and Exchanges portal to request a prepaid shipping label.
International Returns and Exchanges
International orders may be returned at the customer's expense, using the shipping method of their choice. Please use the Returns and Exchanges portal to request a return or exchange.
When your order has been returned to us, we will issue a full refund less the cost of return shipping charges. You will be notified of the complete return transaction and refund via email.